Receptionist
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As our Receptionist, you will be the first point of contact for guests, clients, and staff. You’ll manage front-desk responsibilities, ensure smooth day-to-day operations, and support various areas with clerical tasks. This is an excellent opportunity for someone who thrives in a professional environment, loves helping people, and can juggle multiple tasks with a smile.
The Receptionist is expected to have the switchboard open and operating promptly at 8:00 a.m. and throughout the day until 5:00 p.m.
Essential Duties and Responsibilities:
- Professionally administers all incoming calls
- Ensures phone calls are redirected accordingly
- Greets guests in a professional, friendly, hospitable manner
- Provides guests a visitors’ badge upon arrival, assures they sign the guest book, and retrieves badge before visitor leaves
- Opens and closes visitor area (locking doors, closing blinds, turning off lights)
- Types memos, correspondence, reports, and other documents
- Miscellaneous projects for other departments, as approved by Office Manager and Office Administrative Assistant
Other Duties and Responsibilities - Relief switchboard coverage will be provided for a one-hour lunch, as well as morning and afternoon breaks of 10 minutes each and/or as needed. The Receptionist will work with relief coverage to determine appropriate times for lunch and breaks.
- Performs a variety of other clerical duties
- Assists staff in preparing shipments and shipping labels, as necessary
- Scans documents for other departments, as requested
- Restocks peanuts in lobby, uncover in morning and cover in evenings
- Scans and distributes franchisee donations requests
- Assists with finalizing monthly birthday list
Education/Experience:
• High School Diploma or GED
• Minimum 1 year customer service experience
Computer Skills:
Proficient in Word, Excel, PowerPoint, Internet, Outlook and other appropriate software.
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